Learning Development Lead - Safety
Full Time • BHB Operations
Job Title: Learning Development Lead - Safety
Reports to: Director of Safety
Location: Travel Required (Multi-location, up to 50%)
FLSA Status: Full Time
Summary: The Learning & Safety Development Lead – Safety Operations is responsible for advancing a culture of
vigilance, prevention, and accountability across all BHB facilities. This role ensures the consistent implementation of
Ellis & Associates–aligned lifeguard training, safety protocols, and documentation standards. The position provides
direct support to lifeguard and instructor training programs, conducts safety evaluations, and ensures all staff are
prepared to recognize, respond to, and prevent aquatic incidents.
Aquatic Safety Training & Development
Aquatic Safety Training & Development
- Deliver hands-on, in-water, and deck-level safety training aligned with Ellis Lifeguard Training Program standards.
- Reinforce Ellis core principles, including Zone Protection, Surveillance, Scanning, GID Recognition, and
- Immediate Response.
- Support the development and distribution of Ellis-aligned safety materials, emergency action plans (EAPs),
- and operational procedures.
- Lead onboarding and continuous safety training for Managers responsible for aquatic operations.
- Ensure all aquatic staff demonstrate competency in rescue skills, emergency response, and preventative
- lifeguarding practices.
Lifeguard & Instructor Training Support
- Support the Ellis Lifeguard Training Program by maintaining class organization, readiness, and compliance.
- Create class rosters before training sessions and update attendance, test results, and outcomes after each
- class.
- Track module completion, skills evaluations, and written exam progress, providing updates to participating
- locations three times per week.
- Maintain accurate digital records of certifications, evaluations, and completion status in accordance with
- BHB documentation requirements.
- Communicate training schedules, progress updates, and completion rates with instructors, school
- leadership, and operations teams.
Safety Evaluation & Compliance
- Conduct on-site Ellis-style safety audits, including surveillance observations and operational readiness
- assessments.
- Evaluate lifeguard and instructor performance using Ellis evaluation criteria and BHB standardized rubrics.
- Verify compliance with Ellis & Associates standards, company safety policies, and local regulatory
- requirements.
- Identify safety deficiencies and collaborate with local managers to implement corrective action plans.
- Ensure confidentiality, accuracy, and professionalism in all safety records and personnel documentation.
- Professional Development & Recertification
- Coordinate and lead Ellis recertifications, in-services, and safety workshops locally and in designated
- markets.
- Stay current on Ellis & Associates updates, aquatic risk trends, and industry best practices.
- Promote continuous improvement through regular safety drills, performance feedback, and documented follow-up.
Collaboration & Safety Leadership
- Work cross-functionally with operations and safety teams to ensure alignment with Ellis standards.
- Serve as a subject matter expert and safety liaison for the operations team, regional managers, and school
- leadership teams.
- Support additional safety initiatives and administrative responsibilities as assigned by the Director of
- Safety and Compliance.
Qualifications
- Minimum 3–5 years of experience in aquatic safety, lifeguarding, or aquatic operations leadership.
- Demonstrated experience with Ellis & Associates Lifeguard Training Programs or equivalent.
- Strong understanding of preventative lifeguarding, surveillance techniques, and emergency response.
- Excellent organizational, documentation, and communication skills.
- Proficiency in Google Sheets and digital training record systems.
- Ability to manage multiple locations, deadlines, and frequent travel.
- Current Lifeguard, CPR/AED, First Aid certifications required; Ellis Lifeguard Instructor
- Experience in multi-site or franchise aquatic operations strongly preferred.
Success in This Role Looks Like
- Consistent adherence to Ellis & Associates safety standards across all locations.
- Accurate, timely, and audit-ready training and certification documentation.
- Improved lifeguard vigilance, surveillance effectiveness, and response readiness.
- Strong safety leadership demonstrated by AGMs and aquatic supervisors.
- A proactive, prevention-focused aquatic safety culture that reduces risk and saves lives.
Compensation: $55,000.00 - $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!